Prolux Ltd is one of the leading companies in the sales and maintenance of professional kitchen, laundry, hotel and medical refrigerating equipment.
The company was founded in 1999 by taking over the distribution of professional Electrolux equipment in Latvia from the Swedish subsidiary “Electrolux Latvia”. Prolux Ltd develops concepts and technologies for kitchens and laundries by preparing technical drawings and specifications. We have achieved the best results in sales of equipment and project development by working together with the customer and gaining understanding of their business vision and actual needs.
An essential part of Prolux Ltd is our service team performing equipment assembly, warranty and post-warranty services.
Because of employees who have been with the company since its founding date, we have accumulated extensive expertise that is complemented by ambitious and tech savvy younger generation. Our experience allows us to provide a variety of solutions, allowing the customer to focus on what matters and save time and resources. We understand the customer and go the extra mile to succeed together.
As the customer's partner, we assist them in achieving their goals and dreams, from an idea to an optimal result, while using customer’s and our resources sparingly and effectively.
The customer who values an optimal purchase price, mutual cooperation, and long-term savings of funds is our priority. The existing customer of the company who fulfills its liabilities fairly will always be respected more highly.
A professional employee of the company – responsible, friendly, able to learn, and grow.
Technical competence, ability to perform maintenance works, and give recommendations on use of equipment.
Our company highly values teamwork while respecting everyone's individual needs.Teamwork towards a common goal is always the priority..
Each work is performed in high quality on the first attempt.
We make achievable promises and respond openly to any customers’ inquiries.
We handle all the resources we have with care and use them efficiently.
We intend to become a trusted and professional long-term partner, to work embracing our company's values, to meet the set goals, to ensure the growth of our customer base, to boost customer retention, and to maintain rapport with our customers.
We intend to use our expertise to help our customers fulfil ideas and dreams, accompanying them from the the idea to the optimal outcome with the most efficient use of resources.
We intend to promote and sell products of well-known brands and foster sustainable use of them.
We intend to be a team of high-level professionals with high moral standards, decent behaviour, and good intentions by working as a team to bring benefits to an individual, a company, the society, and the environment.
In urgent cases, we may be available outside the designated office hours upon your call. This, however, does not guarantee that we will answer immediately, because work is only part of our daily lives.
E-mail is the most efficient way of daily communication when it comes to matters that require more thorough attention and are not subject to urgency..
As a team, we are all involved in every project and discuss the news on Tuesday mornings, so on Tuesdays, we answer incoming calls after 10 am.
Prolux Ltd actively participates in other organisations of the industry while being a member of the Chefs Club Society, the Latvian Association of Hotels and Restaurants, the Latvian Chamber of Trade and Commerce and the Business Efficiency Association. Together with Electrolux Professional the company has been supplying equipment for chefs' workstations for the annual chefs' contest at “Riga Food” trade fair for more than a decade.
Prolux Ltd is also actively involved in promoting growth of young professionals and provides equipped workstations for Skills Latvia, the Skills contest. By helping the population discover fantastic home cooks, chefs and their kitchens throughout Latvia, Prolux Ltd has accompanied “Novada garša” brand in their visits to every Latvian municipality.
Prolux Ltd is a member of the society of the Entrepreneurs of Marupe, through which it takes active part in public activities of the municipality and contributes to creating a business environment. This involves activities such as participating in the annual territory cleaning event and helping to resolve matters related to the infrastructure of the municipality.
We are also actively cooperating with pupils of the business class at Marupe State Gymnasium and supporting pupils of the Jaunmarupe Basic School in their first steps of making “Business Fairy-Tales”. Our vision is that our company shall give back to the community by sharing our expertise with the young generation.
Our goal is to build an environment with responsible business practices, which means that we operate in line with the relevant laws and ethical standards. The company follows generally accepted principles of good practices and cooperates with manufacturers, whose manufacturing processes comply with the guidelines of quality and environmental friendliness.
Prolux Ltd aims to digitalize documentation reducing paper circulation to the extent possible. Used paper and packaging cardboard is sorted and recycled. Our primary partners are those who support compliance with ethical business principles, manufacturing of sustainable products, and environmentally friendly activity. We are working on sustainable growth of the company so that the company, its employees, customers, and the company as a whole receives an equivalent benefit from business activity.
Address: Smiltnieku street 2, Marupe, Marupe district, LV-2167